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Privacy Policy

Last updated: 24 July 2026

1. Who we are

Nightcraft Ltd is the controller of the personal data described in this policy. We are a UK event and festival bar operations business.

Registered office: The Cottage, Stafford Clays Road, Orsett, Essex, RM16 3LX
Privacy enquiries: enquiries@wearenightcraft.com

This policy applies to information collected through wearenightcraft.com and in our business dealings. It does not apply to third-party websites we link to.

2. Scope of this privacy policy

  • This policy explains how we collect and use personal data when you:

  • • visit our website;
    • submit a Wix Form or otherwise contact us;
    • enquire about or use our services; or
    • deal with us as a client, supplier, contractor or other business contact.

3. Personal data we collect

  • Depending on your interaction with us, we may collect:

  • • identity and contact details, such as your name, email address, telephone number, company and role;
    • enquiry, project, quotation, contract and correspondence details;
    • technical and usage data, including IP address, browser, device, referring page, pages viewed, dates, times and cookie identifiers; and
    • any other information you choose to give us.

  • Please do not send special-category or highly sensitive personal data unless we have specifically asked for it and it is necessary. Where information is required to answer an enquiry or perform a contract, failing to provide it may mean we cannot respond or deliver services.

4. How we collect personal data

  • We collect personal data:

  • • directly from you when you use a Wix Form, email or telephone us, meet us, or work with us;
    • automatically when you use the website, through Wix's hosting, security, cookies and Wix Analytics; and
    • when you interact with the embedded Google Maps feature, which may receive technical and usage information from your browser.

  • We may also receive business contact information from colleagues, clients, suppliers or publicly available professional sources.

5. How we use personal data

  • We use personal data to:

  • • respond to enquiries and take steps towards a contract;
    • prepare quotes, plan and deliver services, and manage client and supplier relationships;
    • administer accounts, payments, records and insurance;
    • operate, secure, troubleshoot and improve the website;
    • measure website use with Wix Analytics;
    • display location information through Google Maps;
    • establish, exercise or defend legal claims; and
    • meet legal, tax, accounting and regulatory duties.

  • We do not use website data for solely automated decisions that have legal or similarly significant effects.

3. Personal data we collect

3. Personal data we collect

6. Lawful bases

Contract: when processing is necessary to take steps at your request or to perform a contract.

Legitimate interests: to answer enquiries, win and deliver work, manage business relationships, keep proportionate records, protect our business, and operate and improve a secure website. We balance these interests against your rights.

Consent: where required for optional cookies or similar technology. You may withdraw consent at any time through the site's cookie controls.

Legal obligation: where processing is needed to comply with law, regulation, tax or accounting requirements.

7. Cookies and analytics

Our website uses essential Wix cookies and similar technologies to function, remain secure and remember your choices. Wix Analytics helps us understand visits and website performance. The embedded Google Maps feature is supplied by Google and may set or access cookies and receive technical information when it loads or when you interact with it.

Where consent is required, optional technology is used only in line with your cookie choices. You can change those choices through the site's cookie controls and can also manage cookies in your browser. Blocking some cookies may affect site features.

8. Who we share personal data with.

  • We may share personal data only where necessary with:

  • • Wix.com Ltd and its affiliates, which provide website hosting, security, Wix Forms and Wix Analytics;
    • Google, which provides the embedded Google Maps feature;
    • our email, communications, IT, security, storage and other operational suppliers;
    • professional advisers, insurers, banks and payment providers; and
    • public authorities, regulators, courts, law enforcement or a purchaser or reorganised business where required.

  • These recipients may act as our processors or as independent controllers. We do not sell personal data.

9. International transfers

Wix, Google and other suppliers may process personal data outside the UK. Where UK data protection law treats this as a restricted transfer, we rely on an applicable UK adequacy regulation or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, together with any required transfer assessment.

For information about safeguards relevant to your data, contact enquiries@wearenightcraft.com.

10. Retention

  • We keep personal data only for as long as reasonably necessary for the purposes described above, including legal, accounting and dispute-resolution needs. In general:

  • • enquiries that do not lead to work: up to 12 months after the last substantive contact;
    • client, supplier, contract and project records: up to 6 years after the relationship or project ends;
    • financial and tax records: normally 6 years after the relevant accounting period, or longer if required by law;
    • website and security logs: for the period needed for security and troubleshooting; and
    • Wix Analytics and cookie data: according to the site's settings and the relevant provider's retention controls.

  • We may keep information longer where a claim, complaint, investigation or legal hold requires it. We securely delete or anonymise data when no longer needed.

11. Your rights

  • Subject to the law and any applicable exceptions, you may have the right to:

  •  be informed about our use of your data;

  •  access it and receive a copy;

  • • correct inaccurate or incomplete data;
    • ask us to erase or restrict it;
    • object to processing based on legitimate interests;
    • receive certain data in a portable format; and
    • withdraw consent at any time, without affecting earlier lawful processing.

  • The right to object applies in particular to processing based on legitimate interests and to direct marketing.

  • To exercise a right, email enquiries@wearenightcraft.com. We may need to verify your identity. You will not usually have to pay a fee.

12. Complaints

If you are concerned about our use of your personal data, please contact us first at enquiries@wearenightcraft.com so we can try to resolve the matter.

You may also complain to the Information Commissioner's Office (ICO), the UK data protection regulator:
ico.org.uk/make-a-complaint
Telephone: 0303 123 1113

You also have the right to seek a judicial remedy.

13. Third-party links

Our website may contain links to websites or services operated by other organisations. Except where this policy says otherwise, we do not control those services and are not responsible for their privacy practices. Read the privacy information provided by the relevant third party.

14. Changes to this policy

We may update this policy to reflect changes to our website, services, suppliers or legal obligations. We will post the revised policy on this page and update the “Last updated” date. Where a change materially affects how we use personal data, we will take reasonable steps to draw it to the attention of affected people.

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